September 09, 2019
Idaho Awards New Digital Government Contract to NIC Company
The State of Idaho Information Technology Services has awarded Idaho Information Consortium (IIC), an NIC company, a two-year contract with two additional one-year extension options.
IIC has partnered with the state since 1999 to provide digital government solutions to citizens, businesses and visitors across Idaho. The company provides nearly 300 digital services through Access Idaho to make government interactions more accessible and convenient.
“The state of Idaho has been focused on driving innovative government throughout the 20 years of our partnership,” said Jeff Walker, IIC’s President and General Manager. “Idaho has been recognized as providing best-in-class digital government service year after year, and we look forward to helping them continue that trend.”
The new agreement allows IIC to continue improving on previous services and to include new services based on state and local government agencies’ evolving needs. Citizens most often interact with Access Idaho services when conveniently completing tasks online, like renewing their vehicle registration. Government entities are most familiar with the suite of payment services IIC provides.
“NIC is passionate about being a partner, not a vendor,” said Harry Herington, NIC’s CEO and Chairman of the Board. “We are honored to work with the state of Idaho as it continues to create award-winning solutions that benefit state and local government constituents.”
Access Idaho services have been recognized for a variety of digital government awards. Most recently, the Prompt Pay solution was selected as one of 30 finalists across 10 categories by the National Association of State Chief Information Officers as a finalist for the 2019 NASCIO State IT Recognition Awards. Prompt Pay gives citizens the ability pay for government services from a link sent directly through text message or email. This technology allows government employees to avoid handling sensitive payment information, which reduces data risks.
In 2018, Prompt Pay was also named a Government Experience Award winner on the national scene. The service is currently in its testing phase in three other states.
Overall, Idaho Interactive has received 15 total awards since the company’s inception in 1999, successfully processed 8 million secure transactions and worked with 336 government partners.
We Create Solutions
All services listed above are available under the existing Access Idaho contract, the administrator of Idaho’s official Web portal, and the provider of electronic government solutions for the state. The manager for the portal is Idaho Information Consortium, LLC (IIC, LLC), a subsidiary of Tyler Technologies Inc.